Instructor And Textbooks

Instructor:

Alan Burns
College of Computing and Digital Media
243 S. Wabash Ave.
Chicago, IL 60604

Office: Loop: CST 738
Phone: (312)362-8237
Fax: (312)362-6116

Email: aburns@cdm.depaul.edu
Homepage: http://facweb.cs.depaul.edu/aburns

Textbooks:

Business Process Change, Second Edition: A Guide for Business Managers and BPM and Six Sigma Professionals,
by Paul Harmon.
Morgan Kaufmann, 2007.
ISBN-13: 978-0123741523.

Optional (available electronically on Books 24x7):
Selected chapters from
Workflow Modeling: Tools for Process Improvement and Application Development
by Alec Sharp and Patrick McDermott
Artech House, 2001.
ISBN-13:978-1580530217.